
Frequently Asked Questions at AUTO KADA store about spare parts and equipment for trucks, buses, and trailers.

Frequently Asked Questions at AUTO KADA store about spare parts and equipment for trucks, buses, and trailers.
AUTO KADA is a Latvian company engaged in the sale and manufacturing of spare parts for trucks, buses, and trailers. It is an industry leader with the widest retail network in Latvia, as well as stores in other Baltic and Scandinavian countries.
The company was founded in 1995 and has been operating continuously ever since.
AUTO KADA is a privately owned family business, currently managed by the second generation.
AUTO KADA currently employs more than 150 knowledgeable specialists.
AUTO KADA offers a wide range of spare parts and accessories for trucks, buses, and trailers. Product categories include: Accessories; Suspension and steering systems; Work tools; Electrical components; Air brake systems; Exhaust systems; Cargo safety and securing equipment; Engine parts; Tires and rims; Transmission; Driver assistance devices; Axles; Brakes; Cooling, heating, ventilation, and AC systems; Filters; Hydraulics; Cabin equipment and suspension; Chemicals and lubricants; Personal protective equipment; Service equipment; Vehicle components; Body parts. AUTO KADA’s spare parts range covers all key vehicle systems, providing customers with quality solutions for vehicle maintenance and safe operation.
AUTO KADA is one of the leading companies in Latvia specializing in spare parts sales for trucks, buses, and trailers. Customers choose us because:
By choosing AUTO KADA, you gain a reliable supplier that helps ensure safe, efficient, and uninterrupted vehicle operation.
The main AUTO KADA office is located in Riga, at Kaibalas Street 16.
AUTO KADA stores are located throughout the Baltics and Scandinavia. A full list of stores is available in the “Shops” section.
You can find your nearest AUTO KADA store, its address, and opening hours in the “Shops” section of our website.
Our team includes over 150 skilled specialists — and we’re constantly growing. The latest job openings can be found in the “Vacancies” section of our website. We are most often looking for sales specialists and warehouse employees.
Company details are as follows:
SIA “AUTO KADA”
Reg. No. LV40003275846
Bank: SEB Bank, SWIFT code: UNLALV2X
Account number: LV18UNLA0050016031717
Legal address: Kaibalas Street 16, Riga, LV-1035
Postal address: Kaibalas Street 16, Riga, LV-1035
Board member: Jānis Ozoliņš
Anyone who wishes to purchase car spare parts can become a customer. To start cooperation, register in the AUTO KADA online store or visit any of our stores in person.
The contract process is simple and convenient – it can be done entirely online or in person.
If you have any questions, contact us at ligumi@autokada.lv or call +371 67113380.
In the AUTO KADA online store, you can order auto spare parts at any time — 24 hours a day, 7 days a week. A wide range of truck, bus, and trailer spare parts and accessories are available.
If you need spare parts immediately, visit the AUTO Pharmacy (AUTO Aptieka) at Kaibalas Street 16, Riga — the only place in the Baltics where spare parts are available on-site 24/7.
To place an order in the AUTO KADA online store, select the required spare parts. You can search by car registration number, VIN number, car model, or catalogue. Add the selected parts to your shopping cart and follow the instructions until payment confirmation. After placing the order, an order confirmation will be sent to your email.
Yes. You can order spare parts by phone or email, no matter where you are located. Simply contact your nearest AUTO KADA store, and our sales team will help you place the order and answer any questions.
No, there is no mandatory minimum order amount.
Yes. If you are a registered user, your shopping cart will be saved automatically. This allows you to continue your order later without losing your selected items. The cart is saved for up to 60 days after your last activity, so you can conveniently complete your purchase at any time.
If the order has not yet been processed in the warehouse, you can add more items by contacting your nearest AUTO KADA store. Otherwise, a new order must be created.
Yes. In your customer profile under “Order History,” you can repeat any previous order with a single click.
All your purchases and invoices are available in your AUTO KADA online store profile under “Order History.” Here, you can review, repeat, or download your past orders.
If a spare part is not available in the AUTO KADA warehouse, we will inform you about the delivery time or offer an alternative solution. The order amount will be adjusted according to the actual delivery.
If you entered an incorrect delivery address or contact information, please contact your nearest AUTO KADA store immediately so we can correct the details before shipment.
Thanks to AUTO KADA’s extensive store network, we offer free delivery throughout Latvia for truck, bus, and trailer spare parts and equipment. You can collect your order free of charge from any nearby AUTO KADA store or choose convenient door-to-door delivery at no extra cost.
Yes. AUTO KADA provides free delivery to all customers from 25 strategically located stores across Latvia. We call this solution express delivery, as the required truck spare parts are always within just 30 minutes’ reach.
Spare parts can be delivered either by AUTO KADA courier or by postal shipment to your specified address. Orders can also be collected from any AUTO KADA store across Latvia.
Delivery time depends on the warehouse location:
Yes. Ordered truck spare parts can be collected at any AUTO KADA branch.
Yes, by agreement we provide international delivery within the Baltics, Scandinavia, and other European countries.
Yes. Products available in the AUTO KADA online store can be shipped from multiple warehouses. If some of your ordered parts are available immediately, we will ship those right away, and the remaining items will follow as soon as they arrive in stock. This ensures faster delivery and allows customers to receive the most urgent parts first.
If your order has not yet been shipped, we can update the delivery address. Please contact your nearest AUTO KADA store as soon as possible to make the changes.
You can easily check your order status and delivery details in your AUTO KADA online store profile under the “My Orders” section.
Yes. If you have ordered an incorrect spare part, it can be exchanged for the correct one — provided that the original packaging is intact and the item has not been used. Our team will help you choose the right replacement part so your vehicle can get back on the road as quickly as possible.
You can return AUTO KADA products within 10 days of purchase.
Returned items must be undamaged, clean, and in their original packaging. If a spare part is being submitted for warranty evaluation, it must be clean and have visible manufacturer markings.
You can fill out the product return form online on the AUTO KADA website or submit it directly through the e-shop.
All AUTO KADA truck spare parts come with a manufacturer’s warranty. The warranty period depends on the specific part and manufacturer, but no item has a warranty shorter than one year, and many parts are covered for even longer.
Yes. Aftermarket spare parts are also covered by the manufacturer’s warranty. This means that whether you choose original (OE) or aftermarket parts, you will receive the same manufacturer-defined warranty benefits.
Aftermarket spare parts are new, high-quality alternatives to original manufacturer components, produced by independent companies for vehicle repair or maintenance. They are often more affordable than original parts while maintaining reliable quality and compatibility with trucks, buses, and trailers. Aftermarket parts are widely used in the automotive industry as a cost-effective way to maintain vehicles without compromising safety or performance.
Yes. Remanufactured spare parts also come with a warranty — and in some cases, the warranty period may even be longer than for original (OE) parts, making them a reliable and economical choice.
If you encounter an issue with a defective spare part, contact your nearest AUTO KADA store, providing the purchase documents, a description of the problem, and, if possible, photos. Our specialists will evaluate the situation and inform you about the next steps in the warranty process.
AUTO KADA’s responsible specialist reviews and forwards the warranty case to the manufacturer within one week. The final review and processing time of the warranty claim depends on the manufacturer’s procedures.
AUTO KADA ensures a good balance between price and quality by cooperating with leading spare parts manufacturers and using an extensive supplier network across Europe. This allows us to offer customers competitive prices for both original and aftermarket spare parts for trucks, buses, and trailers.
AUTO KADA provides convenient payment options:
Yes, legal entities can sign a post-payment agreement – a convenient solution for companies with vehicle fleets that want to manage their expenses flexibly.
Yes. AUTO KADA offers special conditions and discounts for long-term business partners.
Yes. AUTO KADA regularly publishes promotions and discounts on spare parts in the online store and on social media. During promotional periods, customers can purchase essential and seasonally relevant truck parts at particularly favorable prices.
Yes. Deliveries are made only from leading spare part manufacturers or their official representatives, ensuring the highest quality and reliability.
Yes. The product range includes both original (OEM) and high-quality aftermarket spare parts, providing customers with flexible options that meet different needs and budgets.
AUTO KADA offers spare parts for the largest European and Asian truck brands — including Volvo, MAN, Scania, DAF, Mercedes-Benz, and Iveco — as well as a wide selection of parts for passenger cars from the most popular manufacturers.
Yes, we offer spare parts and equipment for passenger cars, trucks, buses, and trailers. Our assortment includes world-renowned brands such as BOSCH, MAHLE, FEBI, SACHS, KNORR-BREMSE, WABCO, HALDEX, LUK, PHILIPS, HELLA, SCHAEFFLER, DINEX, FAG, MONROE, VALEO, MERITOR, TEXTAR, CONTITECH, and many others.
AUTO KADA offers a wide range of parts for trucks, buses, trailers, and passenger vehicles, including: Suspension and steering systems, Brakes and transmission components, Engine parts, Exhaust system components, Hydraulics, Air brake systems, Filters, Electrical equipment, Cooling, heating, and ventilation systems, Cabin equipment, Body parts, Wheels and rims, Accessories and work tools. The assortment also includes chemicals, lubricants, and personal protective equipment.
AUTO KADA provides a wide selection of rims for cars and trucks from leading brands such as HAYES-LEMMERZ and MAXION WHEELS, as well as tire chains from VERIGA and TRYYG. Tires are currently not offered.
Yes, high-quality batteries are available from brands such as VARTA, PANTHER BATTERIEN, BOSCH, and other reliable battery manufacturers.
Yes. The range includes a wide selection of oils, filters, and lubricants from trusted brands such as Shell, NB QUALITY, and Wolf Oil, ensuring safe and long-lasting vehicle performance.
Yes. AUTO KADA offers various body components such as fenders, lights, bumpers, and other elements from brands like HELLA, DEPO, VAN WEZEL, and others — ensuring both safety and visual appeal.
Yes. AUTO KADA provides a wide range of spare parts for buses and trailers, including axles, brake, and suspension systems from leading brands such as KNORR-BREMSE, WABCO, HALDEX, SAF, JOST, and others.
Yes. The product range includes professional tools and workshop equipment from brands such as KS Tools, Hazet, TESA, Pramac, and other industry-leading manufacturers.
Yes. Upon customer request, AUTO KADA can source rare or specialized parts from foreign warehouses and manufacturers, including ZF, DINEX, and Valeo.
You can easily check the compatibility of spare parts with your vehicle in the AUTO KADA online store by using your car registration number, VIN number, or technical data. If you need assistance, our consultants will help you accurately find the most suitable spare parts.
The choice between new and remanufactured parts depends on your vehicle’s age, usage intensity, and budget. New parts provide maximum durability and full manufacturer warranty. Remanufactured parts are often a more cost-effective solution, as they are professionally restored, tested, and sometimes even come with a longer warranty than the original (OE) parts.
You can contact any AUTO KADA store by phone, email, or by visiting in person. We provide prompt support regarding spare part availability, orders, and delivery.
Yes, AUTO KADA ensures round-the-clock spare part availability in Riga, at Kaibalas Street 16. Our CAR PHARMACY operates 24/7, allowing you to purchase spare parts for trucks, buses, and trailers at night, on weekends, and during holidays. This helps minimize vehicle downtime and ensures continuous fleet operation.
Yes, our experienced specialists will help you find the most suitable spare parts for your truck based on its technical requirements. Technical consultations are available both in our branches and remotely.
Yes, we offer professional solutions for companies operating vehicle fleets — from spare part supply to regular maintenance. AUTO KADA helps reduce fleet maintenance costs and ensures fast delivery to minimize vehicle downtime.
If needed, we can recommend trusted repair workshops that perform high-quality repairs using AUTO KADA spare parts. We emphasize that our partner workshops receive professional consultation, technical assistance, and long-term support to ensure they can offer top-quality services to their customers.
An AUTO KADA franchise is a business model that allows an independent entrepreneur to join the AUTO KADA store network — one of the leading distributors of truck, bus, and trailer spare parts and equipment in the Baltics and Scandinavia. The franchise enables entrepreneurs to use AUTO KADA’s resources, brand, expertise, and support to successfully grow their own spare parts business.
Experience in business management or the automotive industry is preferred, but most importantly, we are looking for strong, goal-oriented individuals who never stop striving for more. We seek partners with passion, persistence, and the ability to build a powerful team — helping each franchise become a market leader in its region.
AUTO KADA franchise partners gain access to an extensive range of spare parts, a proven business system, marketing support, and staff training. Partnering with a trusted and established brand significantly reduces business risks while ensuring much greater potential for turnover and profit.
Please contact the AUTO KADA Finance Department: info@autokada.lv